Contact Nanaimo Retaining Walls

At Nanaimo Retaining Walls, you get responsive service, clear communication, and a build that’s right the first time. Whether you’re planning a small garden terrace or a fully engineered wall for a steep slope, our team serves Nanaimo and nearby Vancouver Island communities with reliable timelines and code-aware execution.

Talk to a retaining wall specialist today

Have questions about materials, permits, or how high your wall can be? Reach out and we’ll guide you through options—interlocking block (SRW), boulder/natural stone, poured concrete, concrete block, and gabion—so you can choose the best fit for your site, budget, and style. Share a few photos and rough dimensions and we’ll map the next steps for your retaining wall installation in Nanaimo.

How to contact us

• Phone: Speak with a coordinator to discuss goals, access, and timelines.
• Contact form/email: Send photos, address, and any drawings or surveys. We’ll reply with a proposed site-visit window and a quick checklist.

Our customer service promise

You’ll always know what’s happening and what it costs—no surprises. We provide a single point of contact, confirm scope and dates in writing, and keep your property safe and tidy during the build. Expect punctual arrivals, respectful crews, and clean sites at the end of each day. If something isn’t right, we’ll make it right before final payment.

From first call to finished wall: our simple process

1. Discovery & on-site assessment: We review soils, grades, drainage, and any nearby loads such as driveways or structures.
2. Design & fixed quote: If needed, we coordinate engineering. You receive a clear, fixed-price quote with a realistic schedule and milestone payments.
3. Permits & BC One Call: We guide City of Nanaimo requirements and arrange BC One Call utility locates before digging.
4. Build the foundation: Excavation, compacted granular base, and the first course set below grade for stability.
5. Drainage & reinforcement: Perforated drain pipe to daylight or sump, free-draining backfill with filter fabric, and geogrid on taller/loaded walls.
6. Install & finish: Wall units or stone set to spec, caps secured, final grading completed, and the site left clean.
7. Walkthrough & warranty: We review the finished work, share maintenance tips, and document your warranty.

Why choose Nanaimo Retaining Walls?

• Built for Island weather: Details that matter in a wet climate—base prep, drainage, and materials that stand up to winter moisture and freeze–thaw.
• Engineering when it counts: We know when permits and stamped drawings are required and coordinate them to keep you compliant.
• Speed with quality: Efficient crews, local suppliers, and a proven process keep projects moving without cutting corners.
• Transparent pricing: A written, fixed quote. No hidden extras—ever.
• Warranty & support: A clear workmanship warranty, plus manufacturer material warranties where applicable.

What helps us quote faster

Include your address, preferred material, approximate height/length, and a few photos showing access, slopes, and any structures nearby. If you have a survey or grading plan, attach it—this can shorten design time and prevent delays.

Still have questions?

Visit our FAQs page for quick answers about process, permits, timelines, drainage, pricing, and warranties. It’s the fastest way to understand what’s involved before we meet on site.

Ready to start? Contact Nanaimo Retaining Walls. We’ll help you choose the right system, build it to spec, and stand behind the result.